How we help improve healthcare logistics with MomentDash
"The team at Commity are an integral part of our ongoing project to create more transparency and accountability around the medical logistics field. Commity has helped us develop a complex frontend dashboard that is real time updated from a robust and scalable backend infrastructure system. They’ve helped us integrate data from older, archaic systems and we now store this information is a more meaningful and HIPAA compliant way. We value our partnership with Commity and appreciate their ongoing dedication to keeping our product performant, relevant and secure."
Sarah Duryea, Technical Product Manager, MCI
Medical Couriers, Inc. (MCI) is an American company with over 50 years of experience in healthcare logistics. Their main focus is the transport of sensitive medical materials such as medical samples, pharmaceuticals, and medical devices. Their key priorities are reliability, speed, and compliance with strict healthcare standards.
Since February 2022, we have been working with MCI to develop the MomentDash portal, which provides real-time monitoring and tracking of couriers and shipments. The portal includes an ordering system, courier workflow tools, supplier management, and audit data collection. It is fully customizable to the requirements of individual clients.
“Security, security, security! This is medical data we're talking about!”
Challenges
MCI faced several key challenges:
- Easily customizable application – Each client had different requirements for functionality and interface, which required a highly flexible solution.
- Security of sensitive medical data – Meet the necessary medical certifications.
- Real-time monitoring – Ensure real-time tracking of couriers and shipments.
- Effective integration with existing systems – Connect to the existing e-Courier system.
Solution
Together with the client's team, we familiarized ourselves with the technical condition of the original application and subsequently created a technical superstructure in the form of a distributed cloud solution.
Thanks to the proposed multi-tenant architecture, each client now has access to their own instance of the portal, which they can fully customize to their specific needs. Real-time tracking of couriers and shipments on an interactive map provides dispatchers with a comprehensive overview and speeds up the planning of new shipments.
“Flawless operation is ensured by monitoring activities and compliance with regulations.”
Compliance with HIPAA standards ensures secure processing of sensitive data, which was a priority for the entire proposed system.
The MomentDash portal was deployed in the production environment in the second half of 2022. At present, it is actively used by 12+ clients, with more than 600 active couriers across the US.
“Shorter procurement times and greater visibility into operations.“
The portal also includes a mobile application that improves communication with couriers and ensures compliance with work procedures.